One Gas Manager of Community Relations in El Paso, Texas
Manager of Community Relations
Job ID: 980
Functional Area: Customer Service
Position Type: Full-Time Regular
Relocation Provided: No
Location: El Paso, TX
Department: PUBLIC AFFAIRS
Internal / External: Internal and External
Experience Required: Not Indicated
Promotes and maintains positive company image through strong business relations with government officials and key local community and business leaders.
Build and maintain strong relations with local and state government officials, business and community leaders, community organizations, local media, public works department, office/field operations, and key customers to enhance company image.
Assist in franchise and rate case negotiations with local officials. Ensure agreement complies with company policy. Ensure compliance with notification requirements. Coordinate with local field operations.
Assist with negotiations and communications with cities or other entities on regulatory actions to increase rates (rate cases, Cost of Service Adjustments, and GRIP filings). Work with the rates department, legal and community relations as part of the team to develop strategy and communication with cities other entities, as appropriate.
Support corporate communications locally as company spokesperson for field operations through relations with local media. Provide immediate response to media queries in coordination with division communications manager.
Support financial growth through interaction with community organizations including Chamber of Commerce and Economic Development groups.
Promote corporate citizenship through selection and support of company's participation in community programs.
Present programs to local field operations personnel to inform employees of Company campaigns, promotional programs and news items.
Respond to field incidents which draw attention of news media. Provide announcements and other necessary Company communications with media, public official and emergency control personnel.
Preferred Bachelor's Degree business, communications, marketing, other related field
Experience establishing and maintaining community relations to enhance company's image relative to its customers, employees, and general public.
Knowledge of distribution operations
Experience with application of math and statistics.
Experience in use and function of office equipment including microcomputers and applicable software.
Experience and/or training related to:
Public speaking/interpersonal communication skills
Organizational structure and system operations
Communicating through use of various mediums (print/electronic)
Media relations training
Experience researching and interpreting franchise agreements, local community issues, industry publications, government regulations, economic development proposals, financial statements, rate tariffs, and company policies and procedures.
Experience preparing, and composing reports, economic development proposals, , contact profiles, membership information, contribution data, budgets, handouts, speeches, multi-media presentations, responses to media sources, , and correspondence.
Experience interacting, advising, and communicating effectively.
Experience developing information, conducting meetings, making formal presentations, speaking from prepared text and extemporaneously, and conducting media interviews.#officeoperations
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.