One Gas Business System Analyst II in Tulsa, Oklahoma

Business System Analyst II

  • Job ID: 826

  • Functional Area: IT

  • Position Type: Full-Time Regular

  • Relocation Provided: No

  • Location: Tulsa, OK

  • Department: IT TECH SUPPORT

  • Internal / External: Internal and External

  • Experience Required: Not Indicated

Position Description:

Performs all aspects of work related to documenting business needs, system documentation, tracking and resolving user issues, testing, and training for systems applicable to business unit supported.

Lead small to medium projects to define, document, and maintain system specifications including business processes, functional requirements, and functional designs.

Troubleshoot moderate to complex production support tickets and end-user questions that may require collaboration with multiple business or technical teams to identify root causes and appropriate solutions.

Develop and maintain end-user training materials, job aides and support training delivery. Deliver simple training instruction to end-users.

Design testing procedures to measure efficiency and integrity of processes.

Document and execute moderate to complex software test cases. Assist in the planning and execution of software testing.

Introduce enhancements and procedure changes for supported systems (as specified by position).

Create and maintain simple to moderately-complex data queries and reports to provide data analysis tools to system users and stakeholders.

Perform business analysis tasks as a member of a project team.

Regular and reliable attendance is required in performance of job.

Employee may be required to perform additional duties as assigned.

Position Requirements:

Preferred Bachelor's Degree accounting, finance, business administration, computer science, MIS, other related field, or equivalent combination of formal education and job related experience

Experience and/or training related to Enterprise applications.

Demonstrated ability to configure applicable systems software.

Experience relative to:

Desktop application/hardware

Interpersonal communications

System security administration

SQL Query skills

Demonstrated ability to identify, research, and analyze systems software problems, and perform systems evaluation.

Demonstrated ability to review manuals, journals, system reports, and correspondence.

Demonstrated ability to research, prepare and compose systems operating procedures and documentation, reports, and correspondence.

Demonstrated ability to interact, advise, guide, train, and communicate effectively.

Demonstrated ability to develop and present information to individuals and groups.

Demonstrated ability with application of arithmetic and computer math.

Demonstrated ability to read and write fluently in English.

Mobility to travel in and around office facilities system wide.

Communicate and/or exchange information or instructions and conduct oral presentations.

Visual abilities sufficient to perform job duties.#officeoperations

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.