One Gas Process Improvement Consultant in Tulsa, Oklahoma

Process Improvement Consultant

  • Job ID: 1106

  • Functional Area: Enterprise Services

  • Position Type: Full-Time Regular

  • Relocation Provided: No

  • Location: Tulsa, OK


  • Internal / External: Internal and External

  • Experience Required: Not Indicated

Position Description:

This position will be under Enterprise Services.

Provides direction, coordination, training, and support to business process owners and process improvement teams in development and implementation of business process improvements.

Direct and/or facilitate activities with business process owners, quality assurance committee, and division management related to the following:

Defining and analyzing core business processes

Identifying key processes for review

Conducting gap analyses

Developing strategies

Mapping processes

Performing process analyses

Developing measurements and improvements for processes

Implementing changes

Identify business requirements needed to support process improvements. Coordinate related work with internal and external support groups to ensure business process and technology improvements satisfy business requirements and strategic plans.

Select process improvement team members to ensure experience and skill levels are appropriate for process to be reviewed. Lead and/or coordinate activities of process improvement teams to ensure ready access to personnel, facilities, and documentation needed to implement business process improvements.

Monitor industry and company best practices; provide recommendations regarding implementation of business process and/or technology improvements.

Maintain ongoing communications with process improvement teams, quality assurance committee, division management, and others relative to process improvement activities.

Provide training to business process owners and process improvement teams in process improvement methodology, analysis, documentation, and reporting.

Prepare and/or analyze and approve reports and correspondence including but not limited to:

Process charts

Training plans

Progress reports

Budgets and expenses

Statistical data

Regular and reliable attendance is required in performance of job.

Employee may be required to perform additional duties as assigned.

Position Requirements:

Minimum Bachelor's Degree business administration, management, engineering, other related field with experience in process improvement methodologies

Experience researching, planning, and/or reviewing processes and preparing related recommendations and documentation.

Experience leading others in process reviews, business analyses, and/or special projects that include defining business requirements and developing strategies to improve work flow.

Experience with the application of math and statistical methods.

Experience in use and function of office equipment including enterprise database applications, computers, and applicable software.

Experience and/or training relative to:

Process improvement methods such as Lean Six Sigma

Process mapping methods

Developing and analyzing applicable metrics

Train-the-trainers skills

Microsoft Office Suite applications

Interpersonal/communication skills

Working knowledge of company organizational structure.

Experience researching, analyzing, compiling, and/or preparing information such as progress reports, process charts, policies and procedures, budgets, training materials, and correspondence.

Experience negotiating, interacting, advising, and communicating effectively.

Experience reading and interpreting company policies and procedures, manuals, governmental regulations, charts and graphs, contracts, and correspondence.

Experience leading, directing, and training.

Experience developing information, conducting meetings, and making formal presentations.

Demonstrated ability to read and write fluently in English.

Minimum Requires completion of courses toward accreditation in Six Sigma Process Improvement and/or other process improvement methodology as required by Company.

Requires mobility to travel in and around office facilities and to other company locations.

Communicate and/or exchange information or instructions; conduct oral presentations and/or meetings.

Visual ability sufficient to perform job duties. #Officeoperations

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.